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FAQ

Company background
What is the origin of the KOMBI brand?
Answer:

In 1961, a group of the company’s avid skiers got together and created a glove with knuckle protection for skiing (designed to shield the hands from downhill racing gates). At a time when branding was becoming more and more important, they launched a brand dedicated to ski gloves that they called KOMBI after their first design, which combined the promise of warmth and function. Today, that promise continues to warm the hearts of Canadian families and winter lovers around the world.

What does your logo mean?
Answer:

The top section represents the upper body and a shelter. The lower section represents a foundation, the lower body, and a smile! In the middle, KOMBI joins the upper and the lower bodies. It’s KOMBI putting its heart and soul into everything we create for you.

Take a peek at our video to learn about Kombi’s rebranding in sound and images.

Production
Where do you manufacture your products?
Answer:

We work with 15 factories in China that we have selected with great care. Many of them work exclusively for us as a joint venture, and each one is certified by an independent audit that ensures they meet international health and safety requirements. Our Montreal production team visits our factories several times a year, and we also have an experienced Shanghai-based team dedicated to overseeing the implementation of our quality standards and maintaining good relations with our factories.

Are your animal-based materials from ethical sources?
Answer:

KOMBI is committed to using only ethically sourced animal-based materials. Our merino wool is certified non-mulesed wool. Mulesing is a cruel and harmful practice towards sheep.

Finding the right products
What's my glove size?
Answer:

Please refer to each product description page for its corresponding size chart and remember: finding the right size makes all the difference. If your gloves are too tight, they will restrict airflow and your hands will get cold. It’s better to have gloves that feel a tiny bit too big, because they will help your blood circulate and keep you warm. You can learn more on how to choose the right size winter gloves or mitts here.

My hands are always cold! What is your warmest gloves?
Answer:

People ask us this all the time! There’s no perfect answer to this question, because warmth depends on individual blood circulation, weather conditions and the activity you will be doing. But what we can say is that, apart from our heated products, our insulated gloves and mitts with a Warmth Factor of 4 are typically the warmest. They feature the most advanced water and wind protection such as a GORE-TEX® membrane and premium insulation (Primaloft® or KOMBI Down) for maximum warmth.

Here are some tips to keep your hands toasty:

Down is widely recognized to be one of the warmest types of insulation, but if your hands tend to sweat, you would be better off a synthetic insulation like Primaloft® or Ultraloft®. You can even take synthetic insulation to the next level by combining it with one of our best-in-class waterproof and breathable membranes like GORE-TEX® or Waterguard®.

Try mitts instead of gloves. Less surface area and fewer seams mean less heat loss! Just keep in mind that gloves tend to offer more dexterity.

Need an extra boost? Add heat with KOMBI hand warmers or liners.

Do your gloves fit your hands properly? The right size makes a huge difference. Gloves that are too tight will restrict airflow and leave your hands feeling cold.

What is the warmest base layer?
Answer:

When looking for the warmest base layer, you should consider the weight and composition of the fabric. The rule of thumb: the heavier the fabric, the warmer it will be.
Finding the heaviest and softest fabric is easy when shopping in physical stores, but it’s a whole other story when you’re shopping online. This simple list will help you sort it out:

MaeTrX RedHEAT™

Our latest MaeTrX RedHEAT™ technology is a temperature-regulating natural fabric featuring micro-crystals that generate and store body heat. It’s incredibly soft, quick-drying to neutralize odours and provides 50+ UVA and UVB solar protection. Designed to provide the ultimate comfort to withstand intensely cold weather.

Fabric: RedHEAT EXTREME
Weight: 265gsm
Designed to provide the ultimate comfort to withstand intensely cold weather.

Fabric: RedHEAT PRO
Weight: 180gsm
A go-to for all moderate activities and winter sports. Naturally antimicrobial, warm and soft on the skin.

Fabric: RedHEAT ACTIVE
Weight: 150gsm
Made for the most high-intensity activities and winter sports when you need to stay comfortably dry.

Merino Wool Blend

Our merino wool blend fabrics are soft and stretchable and have a natural antimicrobial quality which makes them odour resistant. The moisture wicking quality of merino wool helps keep you dry and comfortable. It provides the highest warmth level.

Fabric: MerinoMIX PRO
Weight: 190gsm
Our MerinoMIX PRO fabric is a two-layer fabric: soft polyester fibres on the inside, and a blend of polyester and merino wool on the outside. MerinoMIX PRO also features ACCU-DRI® moisture management technology.

Fabric: MerinoMIX ACTIVE
Weight: 135gsm
Our MerinoMIX ACTIVE fabric is a unique blend of merino wool and sustainable TENCEL™ fibre. Soft and comfortable, MerinoMIX ACTIVE absorbs moisture naturally and releases it three times faster than merino alone.

Fleece

Fabric: COZY FLEECE
Weight: 210gsm
COZY FLEECE is a warm and heavy brushed ultra-soft fleece made of 100% polyester.

Fabric: VELVET FLEECE
Weight: 240gsm
VELVET FLEECE is a thick fleece bounded with velour. It is stretch and ultra-soft.

So whether you prefer the natural and luxurious warmth of merino wool or the softness and high-tech options of synthetic fibers, KOMBI has the right base layer for you.

What are your warmest socks?
Answer:

KOMBI socks are made of different materials (drirelease® merino wool or Primaloft®, wool blends and ultra-soft acrylic, TENCEL™ or silk) and come with different amounts of cushionning (light, midweight or heavy cushioning). A Primaloft® or wool heavyweight sock will typically keep you warmer because of its level of insulation and materials. If you’re a hard-core skier who tends to sweat more, our light-cushioned socks will keep you just as warm because of their intense wicking capability. On those days when a little extra warmth is needed, opt for our band new heated socks.

Just remember that wet or tight boots are your feet’s worst enemy, and that socks can’t save you from the cold if your boots aren’t helping.

What temperature is associated with each of the Warmth Factors?
Answer:

While other brands provide temperature ratings – and as much as we appreciate that clarity – we learned from speaking with consumers in the city and on ski slopes that warmth is almost impossible to accurately categorize with ratings. That’s because warmth depends on a person’s own physical characteristics, in addition to outdoor temperature, humidity, wind conditions, and activity levels. We hate to disappoint, which is why we decided not to include temperature ratings.

Do you make heating gloves ?
Answer:

Kombi is proud to introduce a new and diverse line of heating products. Our collection includes gloves, mitts, liners, and socks, all designed to keep you comfortably warm. With three adjustable levels of heat, our heating products ensure a cozy experience. Visit our Heating Technology page for further information.

All heating products come with a 2-year warranty and a 1 year warranty for their accessories (batteries, charger, etc).

What is the best way to care for my gloves?
Answer:

It is important to always refer to your product’s care label prior to washing it. You can find care instructions on the label stitched inside any of our products or on our website. We do not recommend washing gloves or mitts in a washing machine, as it will deteriorate the outer shell fabric and wash away the water-resistant coating. In addition, it can damage the inside lining. The best way to care for your KOMBI gloves and mitts is to use a wet cloth with soft soap. Use a leather protector on your leather gloves in order to maintain their softness and keep them looking good.

Do not tumble dry at high heat, as it can deteriorate the outer shell and the inner membrane. You can tumble dry them at low temperature, hang them to dry or lay them flat near a heat source, but not directly on top of a heater.

For tips on how to care and store your gloves and mitts for summer, visit the Winter hacks section of our blog.

Warranty
Where can I find out about KOMBI’s extended 5 year warranty?
Answer:

You can learn all about KOMBI’s warranty for manufacturing defects on our warranty page .